Select * from qrycustomersall where customerid = 52993 and mothership = 1
Jazz on Quay
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Location
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Quay St, Rockhampton QLD 4700, Australia
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Cancellation Policy / Terms & Conditions
Once booked tickets cannot be returned or exchanged. Tickets booked on line will be posted using standard Australia post to the name/address nominated when booking. Tickets booked one week before the concert will not be posted but will be available at the door of the venue.
Refund information for any event will be posted in the news section of this website when applicable.
1. Rescheduled event. Capricorn Events reserves the right to alter the line up date time and/or venue. If the event is rescheduled then Your ticket to the advertised event will remain valid. If You cannot attend a rescheduled event and you contact us in a timely manner and provide the original ticket(s) and proof of purchase We will refund to You the ticket price inclusive of booking fees but exclusive of delivery or mail fees and or any Processing Surcharge. If You request a refund and We have not already mailed Your ticket then We will also refund You any delivery fee associated with the purchase of such Ticket(s).
2. Cancellation. If the event is cancelled because of an act of war or terrorism or the forces of nature or by any event outside of the control of the Presenter then refunds shall be at the Presenters absolute discretion. If the event is cancelled for any other reason We will refund to You the ticket price inclusive of booking fees but exclusive of delivery or mail fees and or Processing Surcharge upon request by You in a timely manner provided that the original ticket(s) and proof of purchase are presented.
3. No Show / Failure to collect tickets / Delivery fulfillment. We and the Contracted Service Provider fulfill Our commitment to You for the sale of tickets by mailing the ticket to You or by making the ticket available at the door or Box Office for You to collect (E-ticket or Venue /Door Collect). If for any reason You are unable to collect all or part of Your ticket(s) purchased from Us We are unable to refund Your purchase.
4. Refunds Exchanges transfers. We do not refund exchange or substitute tickets after purchase nor do We replace tickets that may have been stolen lost or destroyed except as otherwise provided for herein. Please treat Your tickets like cash as we cannot replace lost tickets.
5. Responsible Party. For Inquiries or Complaints Regarding the sale and delivery of tickets please contact Us buy emailing events@capricornevents.com.au.
6. Dispute resolution. If You have an issue with Our service or feel You have been unfairly treated please contact Us immediately
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